Privacy Policy

Cold Rock Privacy Statement

Cold Rock Management Pty Ltd (CRM) complies with the National Privacy Principles of the Privacy Act 1998. We take Privacy seriously and any information that is collected about our customers, prospective Franchisees and employees is gathered with respect and managed responsibly.

Customers

CRM conducts regular product promotions, online surveys and loyalty promotions. By participating in these activities customers are sometimes asked to provide standard information including their name, address, phone numbers and email address. This information may then be used for direct marketing proposes and it also provides CRM the opportunity to continue to provide outstanding goods and services.

Prospective Employees

All employment applications received by CRM and its Franchisees are only used for the express purpose of indicating the suitability for positions available.

Prospective Franchisees

CRM collects personal and sensitive information as part of the application process of becoming a Cold Rock Franchisee.  If the application is successful all personal information is part of ongoing Franchisee records. If the application is unsuccessful all information provided to CRM will be destroyed.

Disclosure of information

CRM takes all reasonable precautions to ensure all information provided is kept confidential. All personal information will not be disclosed to third parties without prior consent in accordance with the Privacy Act 1998.

Consent to use information

If you have provided personal information to CRM and you no longer wish to receive communication, please notify us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Further Information

Further information on your rights can be found on the following website www.privacy.gov.au